Most lawyer websites feature a chat tool you can use to get legal information. While these tools sometimes connect you to a human being representing the law firm, more and more law firms are turning toward chatbots to provide their customers with these services. Whether talking to a person or a bot, there is no obligation to hire a lawyer after completing your chat.
Legal chat tools help those seeking legal advice to better understand their situation so that they can make informed decisions on how best to proceed. By using a free legal advice chat tool, you can quickly get the answers you need, no matter what your financial situation looks like.
Why Should I Use a Legal Chat Tool?
A legal advice chat tool can be incredibly useful when looking for quick legal advice. Many of these chats feature sophisticated bots that can quickly reply to your inquiries with relevant information.
Another great benefit of these legal chat tools is that they are free to use. These legal chats are one of the first and best options when getting started with any legal matter.
Depending on your situation, a chat tool can help you figure out if you have a case, along with guiding you through the initial steps to take. Using these tools can save you time and money.
Determining if Hiring a Lawyer Is Necessary
Using an online legal chat tool does not mean that you have to hire a lawyer. However, it can help you determine whether or not doing so would be helpful to your situation. You can use these tools to discover whether or not you have a case and what all your legal options are.
You might discover that hiring an attorney is going to be your best option or that there is another avenue you can pursue to get the results you desire.
Using a Legal Chat Tool does Not Create an Attorney-Client Relationship
When you use a free legal advice chat tool, you are not entering into any sort of agreement with a lawyer. Use of this service does not imply that the lawyer will represent you or that you are obligated to pay for legal services.
This setup comes with pros and cons. While it can be great to get this legal advice without any commitment to hire a lawyer or pay for legal services, it also means that the information you share is not protected by attorney-client privilege in most situations. An exception might be if the chat tool is unclear and leads people to believe they are talking directly to a lawyer.
However, you should always assume that you don’t have attorney-client privilege when using these tools and proceed with caution. Do not give too many specific details about your case in the chat. It is best to talk in broader terms. You will likely be able to get all the information you need at the moment and can go into further detail if you speak directly to an attorney.
Legal Chat Tools Help Law Firms Provide Better Service
Employing a legal chat tool on a lawyer’s website helps them establish trust with potential clients while also giving the attorney more time to focus on their client’s cases. When you can use a legal chat tool to get quick answers to some of your most pressing legal questions, it makes you more prepared when you meet with a lawyer in person.
You will be able to ask more direct questions, and your attorney can quickly move forward with your case without spending as much time going over the basic information that you covered in your chat. Use the 1Law legal chat tool to get started today.